Our Booking Conditions

For Safaris to East African Countries, that is Tanzania, Kenya, Uganda, Rwanda and Burundi); a deposit of 30-50% of the total invoice is required to secure your reservations, once being confirmed to you.

The balance of payment is due 30-45 days prior to your date of arrival in Africa or safari start. If your booking is made and confirmed within 45 days of your arrival date, full payment will be required immediately.

Payments can be made by credit Card via Telegraphic Transfer for clarifications kindly contact our Sales department for details:

Faraona Expeditions Sales Department

+255 769 481 259 | +255 787 966 430

 

Payment made by credit card attracts a 6% bank surcharge. We accept MasterCard, Visa PayPal, American Express.

Cancellation must be notified in writing and will take effect the day it is received by Faraona Expeditions Ltd

The following penalties will apply:-
Cancellation more than 60 days prior to your travel date – forfeit deposit
Cancellation between 30 and 60 days – 50% of land cost
Cancellation within 30 days – no refund on land cost

No refund is available for cancellations after commencement of tour arrangements or on any services not used.

General Booking Conditions
Passports and Visas
You are required to ensure that your passport and travel documentation is in order and that you have obtained the necessary visas for your journey. Should you require assistance on this matter we will be pleased to make recommendations.

International and Domestic air bookings
Reconfirmation of flight bookings is the responsibility of the traveler. As tour arrangements may be booked to connect with international and domestic air flights it is your responsibility to keep us updated as to your flight times and numbers. Should you need Faraona Expeditions to assist you on reconfirming your international tickets, then you will have to inform our sales consultant on your date of arrival to Tanzania or Kenya.

Travel Insurance
It is a condition of booking one of our tours that the traveler is adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole judgment of the client.

Amendments to confirmed arrangements
Faraona Expeditions Ltd offers customized packages of land and / or air services using various suppliers. The price of your travel arrangements is subject to the possibility of changes and surcharges beyond our control and may occur in connection with governmental action, currency exchange rate fluctuation and increases in suppliers’ prices. While Faraona Expeditions Ltd will use its best endeavors to provide all tours as confirmed, reasonable changes in the itinerary may be made without notice if deemed necessary or advisable by our experienced staff.

Responsibility
In case of all destinations that our programs cover, Faraona Expeditions Ltd acts only as a co-coordinator for all passengers with respect to services provided by underlying suppliers, including hotels, lodges, restaurants, air charter services, boating, rafting, kayaking, bush walking, trekking and climbing activities. Except our 4×4 safari vehicles and professional driver guides. All bookings with Faraona Expeditions Ltd are therefore subject to the limitations of liability imposed by the underlying suppliers involved in the trip.

Payment of a deposit will indicate an acceptance of these booking conditions.